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This document describes the handling of private and confidential information and correspondence.

The Provider

Googology Website design, hosting and marketing is operated by Fox Digital, South African registered (PTY) Ltd and will herein be referred to as “the Provider”.

Confidentiality

The Provider respects customer privacy and the privacy of those accessing our website, or those websites hosted by us. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes. 
Collection of Personal Data

The Provider collects personal data about our users when you visit a website hosted by us; apply for a service subscription; respond to a customer questionnaire; and through the use of cookie technology. We may also combine information about you that we have with information we obtain from our business partners or affiliates.

A cookie is a data file that sits on your computer hardisk. The cookie is placed there by a remote web server that you have visited using a browser like Netscape, Firefox, Safari or Internet Explorer. It is used to uniquely identify you during web interactions with a website and contains data parameters that allow the remote HTML server to keep a record of who you are, and what actions you take at the remote web site. You have the option to disable the cookie function in your browser, but will be restricted from accessing many sites as a result.

Use of Personal Data

The Provider may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, solicit your feedback. However, the Provider will provide you with an option within every communication to opt out of receiving any communications of this nature or you can contact our customer services representatives to ensure that you do not receive such promotional information, at 012 660 0123

The Provider collects and shares aggregated user data with business partners, sponsors or other third parties for the purposes of developing content and ensuring relevant advertising and content, such user data will never be used to identify individual users.  These business partners and affiliated companies do not have any independent right to share this information.

Any information the Provider collects from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence.  If this requires forwarding such correspondence within the Provider's network or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.

Public Space (Bulletin Boards, Chat Rooms and Third-Party Sites)

Any information that customers disclose in a public space, including on any bulletin board, chat room or any site the Provider may host for one of the clients of the Provider, is available to anyone else who visits that space. The Provider cannot safeguard any information you disclose there.

Site Linking

The Provider's websites contain many links to sites that belong to third parties unrelated to us.  The Provider's cannot be held responsible for any use of your personal information arising from you disclosing personal such information on third party sites.  The Provider cannot protect any information you may disclose on these sites and recommends that you review the privacy policy statements of those sites you visit.

Reservation of Rights

The Provider reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.  The Provider further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.

The Provider reserves the right to disclose your personal information where you have given us explicit legal written consent to do so.

The Provider reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper with the Provider's site or cause damage to our property.

The Provider reserves the right to make changes to this privacy policy or update it.  Where a major change is made, customers will be informed by e-mail notification or through a notice on our website.  Customers and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.